Privacy Policy
This policy explains what personal data Bean collects, how we use it, and the choices you have.
What we collect
Account: email address, hashed password (or sign-in via Google), account creation date.
Profile: your first name, birthdate, gender, who you're interested in, country, city (optional), short bio (optional), and the photos you upload.
Compatibility: the answers you give during onboarding (activity level, lifestyle habits, personality signals, etc.).
Activity: swipes, matches, messages, reports, blocks, and when you last opened the app.
Waitlist: while Bean opens in waves, your email and signup date are stored on the waitlist so we can hold your place and notify you.
Subscription: if you buy Bean Plus, we store your subscription status and renewal date. Payment details (card numbers) go directly to Stripe and never touch our servers.
Device basics: browser type and version, screen size, timezone, and language, used to render the app correctly and diagnose crashes.
How we use it
To run Bean: show you potential matches, generate AI baby previews between you and a candidate, and let you message the people you match with.
To keep Bean safe: process reports and blocks, detect abuse, and enforce our terms.
To email you: account emails (confirmation, password reset), waitlist updates (your spot opening), and product notifications like new matches — the non-essential ones can be switched off in Me → Notifications.
To improve Bean: aggregated, anonymised usage stats. We do not sell your data.
Payments
Bean Plus payments are processed by Stripe. Stripe receives the data needed to process your payment — card details, billing country, and email — under its own privacy policy. We receive only a confirmation of payment, your subscription status, and the renewal date.
We never see or store your full card number.
Who can see what
Other users only ever see: your first name, age, city (if set), bio (if set), your photos, and the AI baby previews generated between you and them.
They never see: your email, birthdate, exact location, private messages with other people, your compatibility answers, or your list of matches.
Our team accesses personal data only to investigate reports, respond to support requests, or comply with legal obligations.
AI processing of your photos
When you view a candidate, we send both people's photos to a large-model image provider (currently Google Gemini via a secure gateway) to generate the baby previews. The provider processes them under a data-processing agreement and does not use them to train their models.
Generated previews are stored on our servers so both people in the pair see the same image and it doesn't regenerate on every load.
Retention
We keep your profile and photos until you delete your account.
When you delete your account we remove your profile, photos, compatibility answers, matches, and messages within 30 days from active systems and within 90 days from backups.
Reports may be kept longer in an aggregated form for safety records.
Your rights
You can view and edit your profile from the Me tab.
You can permanently delete your account and all associated data from Me → Delete account.
Depending on where you live you also have rights to access, correct, or export your data. Email privacy@get-bean.com and we'll respond within 30 days.
Security
Data is stored on managed infrastructure with encryption in transit and at rest.
No system is perfectly secure. If a breach ever affects your account we will notify you promptly.
Children
Bean is for adults 18 and over. We do not knowingly collect data from children. If you believe a child has created an account, please report it to safety@get-bean.com.
Contact
Privacy questions: privacy@get-bean.com.